putting envy roller back together after paper jam

[mustang661]

had small bit of paper break off in printer took back top plate off removed roller bar but there is separate piece of plastic don't know how to put back in with roller

[Raj_05]

Hi @mustang661,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Reassembling the HP ENVY 6052e All-In-One Printer after removing a piece of paper and the roller bar can be a bit tricky, especially if there are small components involved. Here’s a step-by-step guide to help you put everything back together.

Step-by-Step Reassembly Guide

Turn off the printer and unplug it to ensure safety before working on it.

Identify the plastic piece: Determine where the separate piece of plastic fits. It’s likely a part of the paper feed mechanism or a guide that helps the paper move through the printer smoothly.

Examine the roller bar assembly: Check for any slots or grooves where the plastic piece might fit. These parts usually have specific alignments and slots they snap into.

Reinsert the roller bar:

• Align the roller bar with its original position.
• Ensure any gears or hooks align properly.
• The plastic piece might fit on the roller bar or in the surrounding area to guide the paper.

Position the plastic piece:

• If the plastic piece has any notches or tabs, look for corresponding slots or holes around the roller bar area.
• It might clip onto the roller bar or fit into a nearby slot to help with the paper feed process.

Secure the roller bar:

• Once you have the plastic piece in place, secure the roller bar.
• Ensure it is properly seated and can rotate freely if it’s supposed to.

Test the assembly:

• Before reassembling the entire printer, turn it on and try to manually feed a piece of paper to see if everything moves correctly.
• If the paper moves smoothly, you likely have everything in the right place.

Reattach the top plate:

• Align the top plate with the printer body.
• Ensure it snaps or screws back into place securely.

By following these steps and tips, you should be able to reassemble your HP ENVY 6052e All-In-One Printer correctly.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support