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‎08-20-2020 07:28 PM

HP Recommended

Can anyone assist why this is going on?  I am able to print successfully to my printer but in the logs this is showing up:

"Cannot Contact LDAP Server"

 

  I am not sure if this is related but, I cannot see my print jobs in my printer server logs for this printer either.  

 

Thank you in advance

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-20-2020 07:52 PM

HP Recommended

This printer only uses an LDAP server for either accessing your address book for lookups when sending email, you would have to configure this, or for user verification if using an authentication method that requires login with active directory credentials. One of those must be on. LDAP has nothing to do with seeing print logs.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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1 REPLY 1

‎08-20-2020 07:52 PM

HP Recommended

This printer only uses an LDAP server for either accessing your address book for lookups when sending email, you would have to configure this, or for user verification if using an authentication method that requires login with active directory credentials. One of those must be on. LDAP has nothing to do with seeing print logs.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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