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‎02-14-2019 06:33 AM

HP Recommended
Product: HP ENVY7645
Operating System: macOS 10.14 Mojave

Yesterday I had lines on my printed items and so I used a soft cloth to wipe the print contacs as shown on an HP online guide. Today my printer won't print - getting error message "Generating Content to Print."

1 REPLY 1

‎02-19-2019 07:55 AM

HP Recommended

@jayjay41

 

A warm welcome to HP Support Community! I'd like to help.

Does the printer print if you copy a document?

How is the printer connected, USB or Wireless?

Let me know!

 

 

Senan6806


I am an HP Employee

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