"HP Instant Ink Problem. Printing will be blocked soon."

[JV33]

For no reason, my HP Envy would not accept my new HP ink cartridge (correct ink, I've used a million times, genuine HP). I tried a new ink cartridge, which was accepted, but since then I've been receiving this message:

! HP Instant Ink Problem

Printing will be blocked soon. Visit www.hpinstantink.com for information.

I am not, nor have ever been, enrolled in Instant Ink.

[KrazyToad]

@JV33

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I understand that you are unable to print with the new Instant Ink cartridges and you are getting a Message that " Printing will be blocked "

I'll try my best to help you.

I will send you a Private Message, please reply back with your Instant Ink Account Number or Email Address

Please check your private message icon in the upper right corner of your HP Forums profile.

Next to your profile Name, you should see a little blue envelope, please click on it

Meantime please remove the cartridges, clean the electrical contacts with a Lint-Free cloth and reinstall them Firmly

Then perform a Printer Reset

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed

Also update the Printer Firmware from this Link: https://hp.care/2gQYX7a

Keep me posted

Thank you 🙂

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" 
 

[JV33]

Updates:

-My printer now will not print. At all.

-Tried printer reset. No change.

-To reiterate, I am not nor have ever been enrolled in Instant Ink. I buy HP ink on Amazon.

[JV33 · Accepted solution]

Final update:

My husband called HP. Situation seems resolved, just as we are resolved to never buy HP again.

[KrazyToad]

@JV33

I'm glad you were able to get this issue sorted out.

If you ever need help with your Printer, please drop up a Message.

Thank you