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HP Recommended
HP Deskjet F4180 all in one printer
Microsoft Windows 10 (64-bit)

The HP software that was included with my all in one printer is called HP Solution Center.  The problem that I am having is that the "Low on Ink" message comes up every time I use my computer to check email or create a new Word or Excel document.  It comes up even after I change to a new cartridge and is very annoying, since I have to continually close it to keep working.

Is there any way to turn the warning off or disable it so that it's not constantly in my face, even when the ink levels are fine?

I think I could disable HP Solution Center, but then I would lose it's capability to help me with scanning a document.

1 REPLY 1
HP Recommended

@Fred3412 Welcome to HP Community!

 

I understand that you are getting low ink message.

 

Please let us know if you are using HP genuine ink cartridges.

 

Please perform the hard reset and check.

 

  1. Turn the printer on, if it is not already on. 

  2. Wait until the printer is idle and silent before you continue. 

  3. With the printer turned on, disconnect the power cord from the rear of the printer. 

  4. Unplug the power cord from the wall outlet. 

  5. Wait at least 60 seconds. 

  6. Plug the power cord back into the wall outlet. 

  7. Reconnect the power cord to the rear of the printer. 

  8. Turn on the printer, if it does not automatically turn on. 

  9. Wait until the printer is idle and silent before you proceed 

Please refer to the below link to troubleshoot the issue.

 

https://support.hp.com/us-en/document/c00867129

 

Please replace the ink cartridges and check for the issue.

 

Keep us posted,

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