"Low on ink" message won't go away.

[samc66]

I have an HP OfficeJet Pro 9015.  I am still using the original ink cartridges that came with the printer.  A message is now displayed that states:

Low on ink

HP Instant Ink - Ink ordered by your printer, delivered to your door!  Visit www.hpinstantink.com/loi

There's an  "Ok" button, but nothing happens when I push it other than a click.

I have no interest in subscribing to Instant Ink.

How do I make this go away?

Thanks

Sam

[Betty0610]

@samc66

Welcome to the HP Support Community.

Let's remove web services:

To remove Web Services using the printer control panel 1. From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( HP ePrint ), and then touch (Web Services Settings). 2. Touch Remove Web Services

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[samc66]

I can't do anything on the control panel because I can't get rid of the "Low on ink" warning..  Clicking the OK button does not get rid of it,

[Betty0610]

Let's try to reset the Printer here:

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!