"This is a web services printer"

[tomte1]

Hi, I get the error message "This is a web services printer" even when trying to print a testpage via Systemsteuerung\...\GeräteUndDrucker > right click > Druckereigenschaften on the icon of "HP504FFF(HP OfficeJet Pro 8500 A909a)".

It is not depending on Firefox or any Non-Microsoft/Windows-Software.

• Windows 10, 64 bit, Auto update
• LAN Cable
• No recently installed software

How to get my printer running again?

[sandytechy20]

@tomte1

Welcome to HP support community.

Download and run HP print and scan doctor to fix the issue.

Download link: ftp://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe 

Steps: 

• Run PSDR v5.0.2 
• Once the PSDR detects the Printer, it will show up the IP address and Software Status. 
• Select the correct Printer and click on Next. 
• PSDR will check if the Printer is on the Network and communication between the PC and the Printer. Once the connection check is done, click on Fix Printing 
• Once PSDR goes through all checks and automatic fixes, click on Print a test page. 
• Regardless if PSDR printed the test page or not, click on “NO PRINT” 
• PSDR will then notify you that there is an update available, click on continue, and PSDR will apply the patch and ask for a reboot. 
• Post restart the PSDR will run automatically to check for more issue.  If no issue found close PSDR.  

I hope hat helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits

several other.

Cheers.