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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- "Waiting for printer to become available" error message

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04-12-2020 09:04 AM
Hi, every time I try to print from my Mac Book 16" Pro to my HP Deskjet 3050 (USB connected), I get a "Waiting for printer to become available" message, and it just stalls there. I've tried everything. Uninstalling and reinstalling. Resetting the printer. Restarting the computer. And lots of other things. Nothing works. Any help would be enormously appreciated.
04-15-2020 09:52 AM
Hi @ADH-23
Welcome to the HP Support Community. I'd be happy to assist you with the "Waiting for the printer to become available error " issue.
1.) Is there is any antivirus software installed on your Mac?
2.) Are you using a USB hub?
Try the suggested steps
1.) Go to System Information to check if the USB is detected or not.
2.) Try a different port and cable if not detected.
3)try a power reset on the printer- Reset the product
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the printer.
- Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Hope this helps! Keep me posted.
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04-18-2020 02:38 AM
Reset the printing system
Resetting the print system clears any error states by removing all HP and non-HP printers, print jobs, and printer preferences.
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Click the Apple menu, and then click System Preferences.
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Click Print & Fax, Print & Scan, or Printers & Scanners.
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Right-click (or Control + click) anywhere inside the Printers window, and then click Reset printing system.
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Click Reset in the confirmation window.
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Enter the Administrator's name and password, and then click OK to complete the reset.
Follow the steps in the document to add the printer-Printing with Apple AirPrint (Mac)
Keep me posted!