• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎07-20-2020 07:07 PM - last edited on ‎07-21-2020 07:53 AM by Retired

HP Recommended
Product: HP Officejet Pro 8610
Operating System: Microsoft Windows 7 (64-bit)

I need a "regionalization reset".  I just bought all new US (950xl-z10, and 951xl-z10) ink cartridges.  I have NO idea how, but my old ones were z20's (From Costco) "trapping my printer into thinking it was in Europe.  I have not moved...

 

Needless to say I consider reagionalized ink to be silly and a serious waste of time/talent/money.  With these antics, HP is in the dog-house next time I'm considering products... Here is your opportunity to correct your standing!

 

Please send me the 41-45 codes for the following:

Printer SN: [Personal Information Removed]
Total Page Count: 486
Magenta Ink SN: 674670571
Cyan Ink SN: 693827229
Yellow Ink SN: 692382066
Black Ink SN: 681009165
RX(last 4 digits): 0000

 

Your help is GREATLY appreciated.

Thanks!

Hondu128

 

1 REPLY 1

‎07-23-2020 05:09 AM

HP Recommended

Hi @hondu128

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the regional reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.