replace ink cartrige now doesnt print

[cpu999-1]

doesnt print

[Roopa-S]

@cpu999

Welcome to HP Forums, 
This is a great place to get support, find answers and tips. Thank you for posting your query. I'll be more than glad to help you out 🙂 

Since you are unable to print after replacing the cartridge, print a test page to diagnose the issue.   

Follow these steps to print, and then evaluate a test page.

• Make sure there is plain white, letter-size paper loaded in the input tray.
• On the printer control panel, hold down the Power button, and then press the Cancel button () once.
• Release the Power button.
• The test page prints.

           Figure : Example of extended test page

           

If you find any defects on the extended test page, clean the cartridge using the printer software:

• Open the printer software.
• Right-click the lower left corner of the screen to open the menu, click Control Panel, click Devices and Printers, and then double-click the icon for your HP printer.

            NOTE: You can also open the HP printer software from your computer desktop: double-click the icon for your printer ().

• In the printer software, click Print and Scan ().
• Click Maintain Your Printer (). The HP Toolbox opens.
• Click the Device Services tab.
• Click Clean Ink Cartridges, and then follow the on-screen instructions to clean the cartridges.
• After running the tool, click Print to print a test page. If the print quality is still unacceptable, follow the on-screen instructions to run a Second-level clean.

If issue persists, clean the area around the ink nozzles and Align the printer.

For instruction: Click here

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