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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- scanner setup on the mac for hp 6700

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09-29-2020 05:18 AM
I get this message when open the web page of officejet 6700
it say administator needs to enable the scanning
how ever there is no option under settings to enable webscan
running macbook pro and catalina
10-01-2020 06:11 PM
@thridwind, Welcome to HP Support Community!
The only option left is to perform a full reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee