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‎09-23-2020 07:21 AM

HP Recommended
Product: LaserJet Pro 200
Operating System: Microsoft Windows 10 (64-bit)

My Laser jet is printing and copying... But after each page it prints it goes through a cleaning phase then shows a device error and i have to click ok for the next page to print.

Category:
2 REPLIES 2

‎09-23-2020 07:59 AM

HP Recommended

This behavior has 2 common causes:

 

1. paper size set wrong so printer thinks it may have printed on blank spots where there was no paper so has to perform a cleaning to prevent toner build up.

2. The paper pickup is not happening on the first rotation of the pickup roller and so printer has to perform a cleaning because it thinks paper has misfed. If you hear the roller rotate several times before page is picked then likely the roller is worn or dirty.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎09-23-2020 08:52 AM

HP Recommended

its not either one of these issues.

i have checked paper size, correct, and cleaned the rollers.

it picks up fine

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