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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- setup cartridge error HP officejet 9012

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06-01-2022 03:38 AM
I have bought a demo HP 9012 officjet but the setup cartridge are not present so I cannot complete the cartridge setup I have seen that a OOBE reset procedure would be the solution so could you share with me in private message this link .
The printer i bought was from Office center Netherlands but they have closed due to bankruptcy suddenly so I cannot get nay supporyt from them.
I have bought orginal HP inktcartridge so please share with me OOBE reset so I would be able to use the printer
Thank you in advance
06-04-2022 12:11 PM
@DLWK
Welcome to the HP support community.
I understand that you want to bypass the setup cartridges, and I am glad to assist you.
I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee