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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- smontaggio stampante HP 3070A

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05-10-2019 05:29 AM
Salve a tutti,
Devo smontare la mia stampante per sostituire il vetro per le operazioni di scan/copy.
Purtroppo non riesco neanche a togliere il coperchio; vorrei, quindi, indicazioni e/o foto su come intervenire.
Grazie a chiunque vorrà aiutarmi.
05-10-2019 08:31 AM
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Thank you for your understanding
I work on behalf of HP
05-13-2019 03:24 PM
Welcome to HP Support community.
If you want to disassemble the scanner glass, it is not a replaceable part.
This seems to be a hardware issue.
They might have multiple options to help you with this.
- Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
- Select the country.
- Enter the serial of your device.
- Select the country from the drop-down.
- Click on "Show Options".
Fill the web-form. A case number and phone number will now populate for you.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee