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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- someone spilled soda pop on my HP ENVY 560 Printer. There is

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09-14-2019 03:09 PM
Someone spilled soda pop on my HP ENVY 560 Printer. There is sticky stuff inside where the paper is supposed to go and it gets stuck inside. How do I fix it?
09-15-2019 01:08 PM
Wow, too bad. Considering the soda has traveled to the inside of the printer, I do not know whether cleaning what you can reach would be enough to restore trouble free operation.
My personal opinion, is
Well, you can try to clean what you can reach with a damp cloth and / or some soft foam swabs dampened with clear water." Tray (if it can be removed) can likely be cleaned with a tiny bit of water, though I would guess that dunking the tray into water is a big "NO".
More likely, you need a new printer.
From the provided information -
- HP ENVY 560 Printer
- results list:
- Samsung CF-560 Laser Multifunction Printer series
- Samsung SF-560 Laser Multifunction Printer series
- Samsung CLP-560 Color Laser Printer series
- HP Latex 560 Printer
OR
HP ENVY 5660 e-All-in-One Printer series
Product introduced in 2014
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