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‎07-22-2020 10:56 AM - last edited on ‎07-22-2020 01:09 PM by

HP Recommended
Product: HP Officejet 4655

Hello!

 

I have been getting into the sticker business and I am moving and won't have access to the Canon printer I have been using lately that has worked for me. I tried to use my HP Officejet 4655 printer with the Onlinelabels weatherproof matte sticker paper and the ink comes out not as pretty as I would have liked. To start out, the printing color is darker and very different from the original color I make my stickers in Adobe Illustrator. The stickers also come out very dotty. I know that's how some printers are they either print by pixel or by dots but these are so much more noticeable and I have printed high quality, detailed pictures on regular paper that don't show up so dotty. Other times it comes out decently, but there are some streaks where color may have rubbed off. Is there a way to fix this? I really don't want to buy a new printer since I'm barely starting off my business and my HP still works perfectly. 

3 REPLIES 3

‎07-25-2020 03:00 AM

HP Recommended

@diazm20, Welcome to the HP Support Community!

 

Are you using a MAC or a Win PC?

 

For now, let us try these steps:

 

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

Check the "Paper handling" section on the product specifications page to know the supported photo papers.

 

Keep me posted. 

KUMAR0307
I am an HP Employee

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‎07-27-2020 05:07 PM - edited ‎07-27-2020 05:21 PM

HP Recommended

@Kumar0307 I am using a Windows PC. I checked the printer and it is up to date and it seems like the paper is accepted from what I saw in the product specifications page. Is there anything else I can do?

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‎07-27-2020 09:32 PM

HP Recommended

@diazm20

 

Update the printer firmware

Here are the steps:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

Sandytechy20
I am an HP Employee

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