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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- switches on back of HP Envy 6055 do not work

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12-01-2020 09:06 AM
when i press the switches on the back of the HP Envy 6000 to turn off the printer or to start it, nothing happens. I have to unplug it from the wall .
12-09-2020 04:06 AM
@jasmemphis, Welcome to the HP Support Community!
I understand the power button on the printer is not working.
2 - (Power button) - Press to turn the printer on or off.
If this is not working, it is a hardware issue.
Please reach out to the HP Technical Support team in your region regarding the service options for your printer.
You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.
Keep me posted for any other assistance.
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Have a great day!
KUMAR0307
I am an HP Employee