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HP Recommended
HP DeskJet 2752e All-in-One Printer
Microsoft Windows 11

the i button is on. what could be the problem?

1 REPLY 1
HP Recommended

@KCUFme, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
The "i" button on your HP DeskJet 2752e All-in-One Printer is the Information button. When it lights up, it typically indicates that the printer has a message or needs attention. Here are a few common reasons why this might happen:

  1. Low Ink or Cartridge Issues: The printer might be alerting you to low ink levels or a problem with the ink cartridges.
  2. Paper Jam: There could be a paper jam or another issue with the paper feed.
  3. Network Issues: If you're using the printer wirelessly, there might be a problem with the network connection.
  4. General Error: The printer might have encountered a general error that needs to be addressed.

To troubleshoot, you can try the following steps:

  1. Check Ink Levels: Make sure the ink cartridges are properly installed and have enough ink.
  2. Clear Paper Jams: Open the printer and check for any paper jams or obstructions.
  3. Restart the Printer: Turn off the printer, unplug it, wait for a minute, and then plug it back in and turn it on.
  4. Print a Test Page: Press the Information button to print a summary of the printer settings and statu
     

You may refer to this document - HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes | HP® Support
 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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