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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- the i button is on.

Create an account on the HP Community to personalize your profile and ask a question
04-05-2025 08:20 AM
@KCUFme, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The "i" button on your HP DeskJet 2752e All-in-One Printer is the Information button. When it lights up, it typically indicates that the printer has a message or needs attention. Here are a few common reasons why this might happen:
- Low Ink or Cartridge Issues: The printer might be alerting you to low ink levels or a problem with the ink cartridges.
- Paper Jam: There could be a paper jam or another issue with the paper feed.
- Network Issues: If you're using the printer wirelessly, there might be a problem with the network connection.
- General Error: The printer might have encountered a general error that needs to be addressed.
To troubleshoot, you can try the following steps:
- Check Ink Levels: Make sure the ink cartridges are properly installed and have enough ink.
- Clear Paper Jams: Open the printer and check for any paper jams or obstructions.
- Restart the Printer: Turn off the printer, unplug it, wait for a minute, and then plug it back in and turn it on.
- Print a Test Page: Press the Information button to print a summary of the printer settings and statu
You may refer to this document - HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes | HP® Support
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support