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‎01-15-2023 06:06 PM - last edited on ‎01-16-2023 09:36 AM by Retired

HP Recommended
Product: HP ENVY Pro 6458 All-in-One Printer

Hi, 

 

I have tried to reset the printer, change the ink and even scan the images on before printing them. No matter what I seem to do the prints keep coming back with streaks throughout the images, making the words impossible to read and the images nearly invisible. Everytime I run the diagnostics they say that there is no error with the printer. 

 

Please let me know how to resolve this issue, 

Sincerely, 

Patricia

1 REPLY 1

‎01-31-2023 09:57 AM

HP Recommended

Hi @pat5510,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing print quality issues with your HP ENVY Pro 6458 All-In-One Printer.

 

Please follow the steps from this document. (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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