trying to print envelope with HP officejet 9125e

[Steve-B-26]

Trying to print a #10 envelope in Word using my OfficeJet Pro 9125e.  I have reset the paper type to #10 envelope on the printer but every time I print, my computer says the printer doesn't have any paper.

[Dragon-Fur]

@Steve-B-26 

Welcome to the HP English Community --

If the printer has more than the one tray, Load envelopes in Tray 1

Reference

 User Guide - HP OfficeJet Pro 9120e Series

Starting on Page 14

Next,

Make sure the printer is aware of the paper size, type, and tray (source) - Tray and Paper

Example - EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Paper > Trays > click on Tray to configure

Next  (in addition and as available)

Section Print > Default Print Options > Select default tray

Example - EWS - Tray and Paper

EWS_9135_Tray_and_Paper_3

Next,

Check / adjust the load, source, and related settings in the Envelope job setup.

Example - Word > Mailings > Envelopes

Rabbits_and_Chickens_Test_Envelope_10_15

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP OfficeJet Pro 9125e All-in-One Printer  

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