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‎03-17-2019 11:10 PM

HP Recommended
Product: HP Pavilion
Operating System: Microsoft Windows 7 (64-bit)

What HP Printers still use the 564 ink cartridges?

My printer died and I have  2unopened cartridges 

 

18 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-28-2019 06:30 AM

HP Recommended

You can still write to them and hopefully, they can make an exception. Also, here is a link to help you find Printers that still use 564 ink cartridges: https://store.hp.com/us/en/mdp/ink-cartridges/hp-564-ink-cartridges#!&tab=vao

 

When you go to the link, select the particular cartridge, go to "Specs" and then "Compatible Printers"

 

You may also reach out to our Shopping Team on: https://store.hp.com/us/en

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

 


I am an HP Employee

View solution in original post

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13 REPLIES 13

‎03-19-2019 10:37 AM

HP Recommended

@AunJan

 

Welcome to the HP Support Community.

 

Please let us know the country you're residing in.

 

Thanks!


I am an HP Employee

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‎03-21-2019 04:31 PM

HP Recommended

Hi,

 

I reside in Phoenix Arizona USA

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‎03-21-2019 04:31 PM

HP Recommended

Thank you for responding.

 

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‎03-22-2019 05:52 AM

HP Recommended

@AunJan

 

You're most welcome. You can buy any Printer of your choice and you can get your unopened cartridges exchanged with the ones which will work with your new Printer.

 

I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Thanks!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!


I am an HP Employee

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‎03-28-2019 06:30 AM

HP Recommended

You can still write to them and hopefully, they can make an exception. Also, here is a link to help you find Printers that still use 564 ink cartridges: https://store.hp.com/us/en/mdp/ink-cartridges/hp-564-ink-cartridges#!&tab=vao

 

When you go to the link, select the particular cartridge, go to "Specs" and then "Compatible Printers"

 

You may also reach out to our Shopping Team on: https://store.hp.com/us/en

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

 


I am an HP Employee

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‎04-02-2019 11:29 AM

HP Recommended
Thank you for your help!. Janice
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‎04-03-2019 06:25 AM

HP Recommended

@AunJan

 

You're most welcome. Do get back to us in the future for further assistance.

 

Have a nice day!:)


I am an HP Employee

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‎08-11-2019 12:18 PM

HP Recommended

The cartridges look exactly alike. Can we use the 564 ink cartridges we have from our previous HP printer that stopped working in our new 8028? Please let us know as soon as possible. thank you

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‎09-01-2019 09:45 AM

HP Recommended

Betty0610

 

I have the same issue with unused 564 cartridges.  Would appreciate receiving information as to how to exchange the cartridges when I purchase a new printer.  Likely to purchase from Costco or Micro Center

 

 

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