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envy5540
Microsoft Windows 8.1 (32-bit)

I have printer envy 5540  Windows 8.1 and it prints my photo out of the paper tray instead of the photo paper tray even when I set everything I can find to print a photo. What settings do I need to set?

Is there a manual for this somewhere?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

OK I solved my own problem, could this be any more convoluted? After clicking print and opening the print dialogue, set paper size at "10/15-4/6", normal and HP photo paper; Then click OPTIONS at the bottom of page and when PRINTER SETTINGS  opens Click the Printer Properties: when that opens select the Paper/Quality TAB: select SOURCE  and Toggle to PHOTO TRAY.  tHEN ok!

I searched for the paper and tray on the printer screen and couldn't find it, apparently it will only show up when you open the trays and insert different paper. Then it asks if you changed paper. This may be a quicker way to get to this setting but I am too tired and mad to try.  

View solution in original post

2 REPLIES 2
HP Recommended

OK I solved my own problem, could this be any more convoluted? After clicking print and opening the print dialogue, set paper size at 10/15-4/6, normal and HP photo paper; Then click OPTIONS at the bottom of page and when PRINTER SETTINGS 

HP Recommended

OK I solved my own problem, could this be any more convoluted? After clicking print and opening the print dialogue, set paper size at "10/15-4/6", normal and HP photo paper; Then click OPTIONS at the bottom of page and when PRINTER SETTINGS  opens Click the Printer Properties: when that opens select the Paper/Quality TAB: select SOURCE  and Toggle to PHOTO TRAY.  tHEN ok!

I searched for the paper and tray on the printer screen and couldn't find it, apparently it will only show up when you open the trays and insert different paper. Then it asks if you changed paper. This may be a quicker way to get to this setting but I am too tired and mad to try.  

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