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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- where do I get a return envelope for my instant ink

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12-19-2018 12:14 AM
Instructions to order free recycling kit - and how to contact Support: Recycling HP Instant Ink Cartridges
More places to find the Instant Ink contact information:
Option - Instant Ink Account Login, Videos, and Service Information
HP Instant Ink - Sign-up / Sign-in
Click Supported Countries (top right of Website) - Change Flag to your country
Support Contact information is provided on the Website. If necessary, scroll down a bit until the phone number / contact options show on the right side of the page.
HP Instant Ink Service Contract
HP Instant Ink - Terms of Service (Click Flag to switch to your region)
Topics (Sections) in the document include (and are not limited to):
- Customer Support Center -- Cloud Services Contact Phone Number / options
Contact Support to Request Shipment
HP Instant Ink - Obtaining Replacement Ink Cartridges
Click the Flag to change a document /website to your region.
- See #7-#8 if you need replacement Instant Ink cartridges
- Includes: How to contact Support in your region
Note: Support is available during normal business hours for your location.
Website Support Troubleshooting, How-to, Video Tutorials
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12-19-2018 01:36 PM
Hey there! @marshall10-19, Thanks for stopping by the HP Support Forums!
I understand you would like to know how to return the ink cartridges on your printer.
Don't worry I'll try to help you out.
Did you make any changes to your printer?
Don't worry I'll try to help you out.
You can order the ink cartridges by yourself. From the account page scroll down to Help Center and then click on Order a Cartridge Recycling Envelope
Refer the image attached below to know more information.
Refer this article to know more information about recycling the instant ink cartridges. Click Here
Hope to hear from you soon!
I hope you have a great day! 🙂
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A4Apollo
I am an HP Employee