• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
deskjet 3720

why does my printer only print 5.5x4 instead of 6x6 prints

1 REPLY 1
HP Recommended

@grandadbarry194 

 


@grandadbarry194 wrote:

why does my printer only print 5.5x4 instead of 6x6 prints


Operating System not provided.

 

Specifications > Paper Handling 

Section:  Supported Paper Sizes (plain paper)

Section: Supported Photo Paper

 

Neither of these sizes ( 5.5x4 or 6x6) are supported as a "standard" size.

 

The following is relevant to both Windows and Mac OS:

 Creating Custom Paper Sizes

 

 

An expected print size might be the result of the photo / image shape not fitting on the selected paper size and shape.

This is the Aspect Ratio.

 

Generally, if the shape of the image does not match the shape of the paper, there is no "automatic" fix other than either fitting the image to the paper as it can be done. 

 

"Fit" image onto paper:  Results include a white border around the sections that are not "shaped" correctly.  If a border around "mis-shaped" edges is satisfactory, use horizontal and vertical centering to "fit" the image into the paper with (relatively) even borders around the edges.

OR

Edit the photo / image shape to match the shape of the paper on which the image will be printed. 

 

Relevant to Windows:

 

Edit the image; use "Crop" to cut out the correct shape of the paper on which you will print your image.

If the original image is a "rectangle", edit the shape into a square to print that image onto square paper.

 

Example

Print_Photos_Paint_2FAPrint_Photos_Paint_2FA 

Windows and Mac OS

Assuming

You have installed the Full Feature Software (printer software) for your printer / Operating System, 

You have created a Custom Paper Size form for your square photo paper,

Consider / Try

 

Download, Save, and install:

HP Photo Creations

 

Windows > After the software is installed:

 

Click Start (windows key) > all apps > scroll the list 

Open Category HP

Find the HP Photo Creations application

Right-Click on the application and PIN to Start

 

HP Photo Creations Support & Tips

 

Windows > Example

 

  • The example shows the "how to" for a 4x6 inch photo.
  • With the exception of the need to change the print / paper size, the steps are the same for the 5x7 inch photo.
  • If your printer does not support Borderless (or if Borderless is not supported for your paper size), ignore that part of the example / setup.

 

General Example – One Borderless Image on 4x6 inch photo paper

 

NOTE Borderless may -- or may not -- be available on your printer model

 

Open the HP Photo Creations software

 

Quick Prints > 4 x 6 inch > Print my own > Add Photos > Browse >

Click / Select Photo from the folder > Open >

In Section Edit > Click once or twice on the opened photo >

White box opens listing Edit Options:

Select / Edit if / as desired

 

Print > Adjust Settings and Advanced Settings >

(Under the name of your printer)

Open Printer Settings >

Verify / Adjust setup

  1. Printing Shortcut Photo Printing (with or without borders depending on your printer model)
  2. tab Paper / QualityMedia Type HP Advanced Photo Paper (or other)
  3. Advanced> Size of Paper > 4x6 inch 
  4. Click / Select Borderless Printing ON
  5. Click OK to close Printer Settings

Click Print

 

Photo_Creations_Borderless_Printing_1Photo_Creations_Borderless_Printing_1

 

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP DeskJet 3720 All-in-One Printer

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.