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HP Recommended
HP Color LaserJet Pro MFP M283fdw
Microsoft Windows 10 (64-bit)

why is my hp laserjet pro mfp m283fdw always turning offline

1 REPLY 1
HP Recommended

Hello @mmoses0621 ,
Welcome to the HP Support Community!

 

  1. shut down printer via on/off switch
  2. switch off the router
  3. shut down the computer
  4. wait about 60 sec.
  5. switch on the router, wait until the router has completely initialized itself again
  6. Switch on the printer, wait until the printer has finished its initialization
  7. switch on computer, log in (with admin rights) and wait about 10 sec.


... and now everything's working again?

 

Kind Regards
Andr-1611


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