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‎04-19-2017 03:23 PM

HP Recommended
Product: 3730 deskjet
Operating System: Other

hi again,am i missing the point with this hp printer, ive got it printing some shape via eprnt app or mopria.When i try to connect to wifi direct it just doesn't recognise my wifi.Rebooted app router printer no joy.can someone explain ? wifi direct is a tool to print off the web i presume?cheers

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-23-2017 07:53 AM

HP Recommended

Hello, @Steptoeing60

 

Thanks for the update! Glad to know that you were able to use the printer by connecting using the Wi-Fi direct 🙂

 

Now, to answer your question, Wi-Fi direct operates differently to than that of a local wireless network. Wi-Fi Direct provides a direct wireless connection to your HP printer that allows you to print without joining a local network or connecting to the Internet. Think of it as an extended version of the Bluetooth technology.

 

Wi-Fi direct is very useful when you do not have a home network and still, like to print wireless. But since you have the home network, I would advise you connect the printer to the home network. Once you do that, you can print from your mobile devices as well as Chromebook without using the Wi-Fi direct. You can use the WPS option to connect your printer to the home network. 

Press and hold the Wireless button  on the printer until the Wireless light blinks, and then press the WPS button on your router. Wait for the wireless light to stop blinking and remain solid. If you do not have WPS option on your router, then you might need to use a MAC or Windows PC to get your printer connected.

 

Please consider marking my post as "Accepted solutions" to help other users with the same issue to find a solution more efficiently. Click on "Thumps up" to give me "Kudos".
 

Visit us again if you have any concerns!

Thank you again and may you also have a great day and even better tomorrow 🙂

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

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13 REPLIES 13

‎04-19-2017 04:34 PM - edited ‎04-19-2017 04:35 PM

HP Recommended

The printer will normally connect to a router, where other devices can print through the router.

 

If you are trying to set up the printer through an Android device the troubleshooting steps in the document here may help.  The document here discusses Mopria issue resolution.

 

Wifi direct is a different connection method.  In wifi direct the device connects directly to an access point provided by the printer, the router is not involved.

 

I have not used wifi direct, I suspect it may be useful in situations where you want to give access to your printer but not your network.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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‎04-20-2017 02:09 AM

HP Recommended
Thanks been through all the trouble shooting suggestions couple of times, this occured from the get go and just repeating itself, look as if repeat the process. Thanks again
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‎04-20-2017 08:50 AM

HP Recommended

I will ask to have an HP Support agent step into this thread.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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‎04-20-2017 02:13 PM

HP Recommended

ive been at  it again today read everything and watch watching video , it just seems the be the orginal problem when i try to connect to wifi direct printer  it will not recognise password, ive read the reports and it say its connected somehow. what am i missing not be able to connect to wifi direct printer?.

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‎04-20-2017 02:15 PM

HP Recommended

ive been at  it again today read everything and watch watching video , it just seems the be the orginal problem when i try to connect to wifi direct printer  it will not recognise password, ive read the reports and it say its connected somehow. what am i missing not be able to connect to wifi direct printer?.

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‎04-22-2017 07:30 AM

HP Recommended

i think i 've  getting there,my expectations were probably to high for a reasonably peice printer. Don't think i get to the root of the prblem until it smack in the face.

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‎04-22-2017 10:48 AM

HP Recommended

I asked once again to have an HP agent step into this thread.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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‎04-22-2017 12:32 PM

HP Recommended

Hello, @Steptoeing60

 

Let's try the steps below:

  1. On your printer, turn on Wi-Fi Direct by pressing  button.
  2. Now, on your Android mobile, go to settings - Wireless option.
  3. You will find few wireless networks available, look for the Deskjet 3730 and then try to connect to the same.
  4. If asked for a password, punch in 12345678 and press connect. That should get your printer connected to the wi-fi direct network of your printer.

 

Now, use the Mopria plugin to print, or download and install the HP print service plugin from the play store and then try to print.

 

Please let me know if this resolves the issue, or if you require further assistance!

Cheers 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
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‎04-22-2017 06:27 PM

HP Recommended

Thanks for the reply, I thought i was going mad.I've been doing it right, this doesn't work. I can print things, it this wifi direct won' recgnise the password , am  i missing out really ,to what advange getting this working with i have? Now that i got your attention on my quest to try and solve the problem i use a chrome to see if that worked . and yes it seem to accept 12345678 great,a problem developed  with the DIRECT -A8-HP DeskJet 3700 series takes wifi control, which thought would be ok, couldn't see the advantage of it on the chromebook (wifi direct that is), i didnt investigate it to capabilties fully as i'd only done this to see that the passwoord 12345678 was correct. After disconnecting the printer password it bullied its way to the top wifi spot knocking my home hub off its top wifi spot even though it wasn't set up have to put my password in repeatedly.Any thought on that? is it something to do with the poxy setting. the chromebook problem isnt so much of a problem. that a reboot will probably solve, thought it might be of interest with apps being developed on chrome books 57 thanks for  help.

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