wireless peinter not worjing

[russ1z]

wireless printer not printing from laptop. it was working before.

printing from desk top works fine.

[personal information removed]

[sabretooth04 · Accepted solution]

Please provide the following relevant information so someone can help including:

Printer Model – done

Operating System of computer - done

Detailed Problem Description including all network devices (extenders, switches)-

Connection Method - USB, Hardwired LAN, Wireless, Wireless Direct? -

Make and model number of router and modem? -

Error messages - on printer screen and/or computer, any blinking light patterns? –

Is the printer plugged directly into the wall outlet?  If not, please explain how the power is connected.

Do you think the printer is going to sleep and can’t wake up? -

If wireless, when the problem occurs, what is the status of Blue Wireless light on printer, on, off or blinking? –

Power off printer and router.  Power on router and wait 3 mins, power on printer.  Does it connect to the router now?  What is the printers IP address?

[russ1z]

Working now.

Thanks for your help.