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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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08-28-2020 12:45 PM
@James197 Here's all you need to know and do:
the PIN is temporarily shown on the printer touchscreen when you are asked to enter the WPS Pin or is on an information sheet that automatically prints. You have a short time (90 seconds for many models) to enter the PIN before it becomes invalid. Restarting the computer and going through the printer setup process again generates a new PIN.
If you cannot complete the setup with the WPS PIN, click Cancel and install the HP Smart app instead. During the installation, you are prompted to set up the printer connection.
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Windows 10: Go to Microsoft Store - HP Smart to install and set up the app with your printer.
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Android and Apple mobile devices, and Mac computers: Go to 123.hp.com, enter your printer model, and then follow the instructions to install the app.
NOTE:
If HP Smart is not available, install the driver provided by 123.hp.com, use Apple AirPrint (macOS and OS X), or go to HP Software and Driver Downloads for more options.
P.S: Welcome to HP Community 😉
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us,
have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.