yellow blinking light on top right and E flashing on the display board

[ld697291]

Yellow or amber light is blinking rapidly on left side top where you can open up the printer.  Big E is also flashing rapidly on the display pad with a red x, is connected to the wifi.  Have taken the ink cartridges out and put back in. have unplugged it as well and looked for jams.  unless there is a tjny piece of paper in there I am not seeing anything.  

[Sneha_01]

Hi @ld697291,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The yellow or amber blinking light along with the flashing "E" and red X on the display panel typically indicates an error condition on your printer. Here are some steps you can take to troubleshoot and resolve the issue:

1. Check for Paper Jams

• Even if you didn't find any jams initially, it's worth checking again thoroughly.
• Open all access doors and trays and carefully inspect the printer's paper path for any small pieces of paper or debris.
• Use a flashlight if necessary to ensure you don't miss anything.

2. Clear Any Obstructions

• Check for any foreign objects such as paper clips, staples, or other debris that may be obstructing the printer's mechanisms.
• Use compressed air to blow out any dust or debris that may be trapped inside the printer.

3. Restart the Printer

• Turn off the printer and unplug it from the power source.
• Wait for a few minutes, then plug it back in and turn it on.
• Allow the printer to go through its startup sequence and check if the error persists.

4. Check Ink Cartridges

• Ensure that all ink cartridges are properly installed and seated in their respective slots.
• Check for any empty or low ink cartridges and replace them if necessary.

5. Perform a Hard Reset

• Sometimes, a hard reset can clear temporary errors.
• Turn off the printer, disconnect the power cord, and remove any USB cables.
• Wait for about 1-2 minutes, then reconnect the power cord and turn on the printer.
• Allow the printer to go through its startup sequence and check if the error persists.

6. Update Printer Firmware

• Check if there are any firmware updates available for your printer model on the HP website.
• If updates are available, follow the instructions to download and install them.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support