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09-01-2018 07:22 PM - edited 09-01-2018 09:27 PM
I am trying to update the Firmware on my CLX-6260FW printer and it is not working.
I started with V4.00.01.36 and successfully updated to V4.00.01.49 by following the intructions via USB.
When I went to update to V4.00.04.05 it does not work.
I tried by USB and the usblist2.exe programs runs however it does not update the frmware.
I tried via Syncthruweb and it gets stuck on the verifying Firmware process. I assume that the file you should browse for is the CLX6260FW_V4.00.04.05.hd file????
The instructions do not specify which file you should select.
The current Firmware is reported as V4.00.01.49 _UpgradeJig when I print a config page
I tried it in Internet Explorer and got further. Now it goes through the Validating firware step but results in "invalid Firmware". I have tried the .zip , the SWUPGRADE_ON.prn and the CLX6260FW_V4.00.04.05.hd file
09-15-2018 02:08 AM
I'm having the same issue. Firmware seems to be invalid.
Can HP please fix this? The fixes on the change log seem to be pretty important (the non-wiping of addresses books on firmware update seems pretty darn important for the office use of the machine).
09-19-2018 02:29 AM - edited 09-19-2018 04:11 AM
I didn't have to do this the first time. Is this for USB only or for network update as well?
..........Update, Tried the suggestion from Bigpoppa, No change to normal start up and no download mode.
Also tried using the SPD tool suggested in the second link with no joy.
I have recieved a response from Samsung (HP)
Here's the link that you can follow in doing firmware update:
Update Firmware Using SPD: https://support.hp.com/au-en/product/samsung-clx-6260-color-laser-multifunction-printer-series/16462...
09-19-2018 08:50 AM - edited 09-19-2018 08:59 AM
Yeah Ughit, it's the same 6260FW firmware that I downloaded the first time, and it's still bouncing back as 'invalid firmware' with the printer's firmware update wizard:
For upgrade files that date back since Feb 2017, you kinda expect these to actually work. Tried updating via both USB and SyncThru (as instructed under release notes), and neither work.
10-12-2018 08:42 AM
I'm having the same issue, both via usb and SyncThru.
I am currently on V4.00.02.29 SEP-07-2015 and trying to upgrade to the same version mentioned above in this thread.
Tried from two different machines, both running Windows 10. Tried from Internet Explorer, Edge and Chrome.
I am not able to enter DOWNLOAD MODE as described by Bigpoppa75, but have followed instructions in the PDF bundled with the update, running USB update while unit is powered ON regularly.
Reason for wanting to upgrade is that the memory of my printer is erased every few days, and it forgets all scan targets, SMTP email settings, address book and so on. This update looks like it may fix that.
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