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Microsoft Windows 10 (64-bit)

I cannot see/ connect to my Andriod device when trying to look at it from my HP laptop win10 

3 REPLIES 3
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How are you trying to connect? USB cable? Bluetooth?

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via USB cable

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@RasJure 

I had the same problem with my Samsung phone until I went to Samsung, downloaded and installed their Mobile Devices driver.

 

We do not carry that driver, you have to get it from Samsung.



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