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‎06-12-2023 07:11 AM

HP Recommended
Product: Samsung ProXpress SL-M4583FX Laser Multifunction Printer

Hello! 

 

My Samsung ProXpress SL-M4583FX doesnt seem to be working anymore, i tried to download the firmware from the HP support website but the USB isnt detected. I formated the USB to requred format, I tried to change the HDD to same storage size didnt help either. The printer continously says that cant detect file on the USB/ cant detect HDD etc. 

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1 person had the same question
1 REPLY 1

‎06-12-2023 06:48 PM

HP Recommended

Perhaps the hard drive inside has failed. You will need to replace if that is the case and then you will need the recovery file for your device which is not the same as the firmware file. 

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