I receive message "I/O error while communicating with the device"

[lamborg]

Probably, you already know that HP doesn't care about their customers. That was the reason, I always refrained from buying HP products...besides their poor quality

Anyway, here's an update about our issue...

Just downloaded VueScan and it scans just fine, including PDF's. I would prefer Samsung soft but can't wait any longer for solution, need to get back to work.

[CRITICUL]

Perform a (windows 10 update) downgrade to 1709 version , then it will work.

I have the same problem with my samsung xpress M2675F.

Good luck.

[Tassos1]

Downgrading to windows 10 version 1709 solved my problem. Thanks for your help

[Kompera]

How did you got back to  previous windows update? It doesnt work for me..

[Tassos1]

Follow the instructions in this link:

https://www.geeabo.com/downgrade-windows-10-1803-to-1709/

Prior to performing the downgrade make sure that you know your Windows password, otherwise you will get locked out

[CRITICUL]

Hello , Near the clock press icon ---- all settings----windows update & security ------recovery------ get back to an earlier version ...

see more here ...

https://www.howtogeek.com/235474/how-to-roll-back-builds-and-uninstall-updates-on-windows-10/

[CRITICUL]

You're welcome.

Yesterday tooked me half a day to figgured it out what to do .

I was affraid that my printer caused an electronic shortcut , but it didn't, then i search on the net and i found your post and something related with an windows update, meanwhile i figgured it out that i performed that stupid update and the only way to solve the problem was to rollback to a previous windows update.

Best Regards....

PS : In the future if i can help with other problems (any kind of ...) i'll do it with pleasure...

[Kompera]

Nope..stil not working..windows "says" to reset it..a couple oh hours later it updated it back..

[CRITICUL]

Hi.
1.Try control panel maybe you find something there in the update history.
2.system restore point
3. Try to write to microsoft the problem, they'll have to find a solution for you.
That website that i give you said something like this : "You’d have to reinstall Windows 10 or restore your computer from a full-system backup to go back to a previous build after those 10 days are up."

So , if it passed 10 days it's a little big problem.

Hope this helps you.

See ya..

[TChal]

I received the very same message a couple of days ago.  I have a Samsung laser printer Xpress C460FW.  What is going on here?  I have an HP Desktop computer.