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‎05-10-2019 04:20 PM

HP Recommended
Product: C1860fw
Operating System: Microsoft Windows 10 (64-bit)

Hello, I am attempting to update the firmware on a couple of C1860s we have here around the office (they are currently spitting out PCL6 error pages).  I have downloaded the latest firmware to a USB drive and inserted the drive into the USB port on the printer.  However, I haven't been able to get the file to the printer; the procedure(s) I've come across online to update the firmware haven't been accurate.  I can see the file on the USB drive on the printer, but I can't see how to get it from the drive to the printer.  Please advise; thanks!

1 person had the same question
1 REPLY 1

‎05-13-2019 09:40 AM

HP Recommended

Hello LMSolace

 

If you are trying to update the FW due to an error code 111-xxxx, I leave the link with another post with the instructions and alternatives to update the FW.

https://h30434.www3.hp.com/t5/Samsung/samsung-scx-4521fs-firmware-upgrade-wait-image/m-p/7113338#M29...

 

Regards.

Knowledge is to be shared.
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