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‎11-18-2017 03:40 PM

HP Recommended
Product: Samsung M2020 Xpress
Operating System: Microsoft Windows 7 (32-bit)
Printer do not want to print anything (including test page)...
 
PWG ERROR - Incomplete Session by time out
 
POSITION : 0x562 (1378)
 
SYSTEM : h6fwsim/os_hook
 
LINE : 1543
 
VERSION : SPL 5.73 06-16-2013
 
ERROR CODE : 11-1112
18 people had the same question
10 REPLIES 10

‎11-18-2017 04:01 PM

HP Recommended

I have read up on this problem and it seems that the firmware has to be updated.Hp now took over this department and i am not sure as to will help.where to download drivers and firmware for samsung on the hp website.I hope this

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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‎11-19-2017 10:07 PM

HP Recommended

Hi,

You may get the latest firmware update for your printer below:

http://ftp.hp.com/pub/softlib/software13/printers/SS/SL-M2020/M2020_V3.00.01.12.zip

 

Hope that helps,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎11-20-2017 04:47 AM

HP Recommended

Thaks a lot for your attention... I read already that it should be either firmware or cable... but could not find firmware on HP site - only drivers... which is not help at all.

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‎11-20-2017 04:49 AM

HP Recommended

Ohhhh!  Great thanks... I hope it is really will help.

Will try today (this printer at work) and mark it as solution if help.

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‎01-16-2018 06:17 AM

HP Recommended

KaraMelek, have you solved your problem with an error 11-1112 with the firmvafre V3.00.01.12 from the link higher ?

I have the same error sometime on my M2020W with V3.00.01.15. And I can't to solve it ((

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‎01-16-2018 07:43 AM

HP Recommended

i have the same issue with a SL-M2026W and firmware 3.00.01.15, tried to "upgrade" to 3.00.01.12 and it falied, after the syncthru window closed i had to unplug the cord (it's been stuck at yellow flashing for two hours then the blue led went on but was still flashing the yellow one and could'nt even power off, i had to  pull the power cord) then i powered it on again and checked, the firmware is still 3.00.01.15. Don't know how to try without risking bricking the device

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‎10-29-2019 11:45 AM

HP Recommended

por favor eu não falo inglês

minha impressora não está querendo imprimir e deu este erro cod 11-1112

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‎10-29-2019 11:58 AM

HP Recommended

 

 

  Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

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Thank you for your understanding

  Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
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French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티


Thank you for your understanding

  Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티


Thank you for your understanding

  Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티


Thank you for your understanding

  Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티


Thank you for your understanding

  Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티


Thank you for your understanding

  Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티

 

@flavianabrandao

Thank you for your understanding

  Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티


Thank you for your understanding

I work on behalf of HP
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‎12-02-2019 01:02 PM

HP Recommended

The web page mentioned is not available

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