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‎08-26-2019 01:02 PM

HP Recommended
Product: HP Deskjet 3050 All in One J611

On my Samsung tablet when I press print on a document it says the printer is not available, then after awhile the document may appear, from there when I press the print icon it either doesn't print or takes a long time. Done all the switching off routine, It isseveral years old perhaps investing in a new one is the route  to take.

1 REPLY 1

‎08-29-2019 03:13 AM

HP Recommended

Hi @Nancydog2

 

Welcome to the HP Support Community. 

 

To better assist you - 

 

1) Are you able to print from any other devices?

2) Does the copy work?

3) What's app installed on your tablet for printing? 

 

While you respond to that, try printing using the HP Smart app - HP Printers - Using the HP Smart App 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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