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‎03-01-2023 09:20 AM

HP Recommended

Hi,

i have the printer m4583fx and I need to replace the hdd. I think i might need some files to let the device recognize the new disk. Am I right? Where can i find these files? I get tle latest firmware, but I don't have nothing else.

Thanks for the support,

Giuseppe

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2 REPLIES 2

‎03-03-2023 05:50 PM

HP Recommended

Hi @GfBCT 

Welcome to HP Support Community. 

Thank you for posting your query.

 

We request you to reach out Samsung Support for the issues to be addressed.

 

Thank you!

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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‎03-04-2023 09:13 AM

HP Recommended

The file you require is located on an HP FTP site but you require an exact link from HP to access it as it is not searchable. I have escalated your case. Please do not attempt to contact Samsung as they will only tell you to contact HP.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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