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‎08-12-2022 03:25 PM - last edited on ‎08-12-2022 03:35 PM by Retired

HP Recommended
Product: Samsung Xpress C1860 FW laser printer

I can no longer air print from android phone, iPad or laptop since I had to install a new modem/router.  I have successfully connected the printer to the same wi-fi that my other devices use, but the devices don't see the printer.  Anyone have any ideas on how to restore my air print capabilities?

1 REPLY 1

‎08-14-2022 09:26 PM

HP Recommended

If your new router has a 5Gh channel and 2. 4 channel some printers will try to connect to the 5Ghz channel but not do so consistently. In some cases the only solution is to program a separate SSID for the 2.4 Ghz wireless and only allow the printer to connect to the 2.4 channel.

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