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The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 22,295 2,621 3,538
Message 11 of 21
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@JW021 I'm well aware of that fact, all I'm saying is that there are certain boundaries set for supporting Samsung devices and that the Catalina compatible drivers are unavailable on our website, I hope you understand

And @LDoer I wish you good luck with the solution from the other user, I suggest you check the link I initially provided so you can contact support team for Samsung devices at HP, have a good day.

Riddle_Decipher
I am an HP Employee

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AndreasBSwe
New member
1 1 0 1
Message 12 of 21
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New drivers were recently released on December 11th, however when I tested them I still see some security issues/error messages in Catalina. Also, the Scan driver can't be installed of some sort of error. I think the QA dev and departments need to recheck the install procedure and make sure it works properly. Maybe use disk image instead of zip files as well as you probably will notice when unpacking the zip files.

 

In any case here is the link (Swedish website version...)

https://support.hp.com/se-sv/drivers/selfservice/samsung-xpress-sl-c480-color-laser-multifunction-pr...

 

 

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JW021
Level 1
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Message 13 of 21
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The new drivers need checking, they don't yet work. 

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KatjavS
New member
3 3 0 0
Message 14 of 21
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I experience exactly the same problem here. MacBook Pro 2019 Catalina. New drivers don't bring any solution. I still get very weird coded prints, printers makes ten's of copies of them... I hope this get's resolved. Bought this printer because I wanted to get rid of all the inkjet printers that stop working after a year.

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DrDieter
New member
1 1 0 0
Message 15 of 21
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Hi all,

happy new year 2020! I´m new to this support forum, living in Berlin, Germany.

I´m a Mac user, using a Samsung C480W printing/scanning device, having currently updated from Mojave to MacOS 10.15.2.

Now facing more or less the same problems as described before in using the scanning unit: The new driver available on the HP/Samsung support site crashes during installation, previous drivers fail to start (printing is fine, anyway).

When trying the link you provided in one of the previous posts on the subject, it seemed to be a dead end.

And, sorry for insisting on that, I´m waiting for a solution working properly. Are there any news on that subject?

By the way, it´s not very sustainable, forcing users to discard a printer/scanner purchased mid 2016 by not properly updating software anymore.

Just my 2 cents!

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xelaorev
New member
1 1 0 0
Message 16 of 21
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i can't run my print in my iMac. The system report software malicious

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docger1
Level 3
27 26 1 14
Message 17 of 21
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How about actually publishing the links to the Samsung C480 multi function printers for printing and scanning...WITH COMPLETE INSTRUCTIONS ON HOW TO INSTALL THE DRIVERS?

I can tell you right now that I will NEVER purchase another HP printer/scanner as I feel that my product is now orphaned with no support.  

 

I'd like an answer from OFFICIAL HP support on this already.  

 

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JW021
Level 1
6 3 0 2
Message 18 of 21
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Samsung C480 multi function printer - I have alerted the John Lewis Department Stores and "Which" consumer magazine in UK to this nonsense - and told them that they should stop selling this printer. Indeed because of the on existent support offered by HP to Samsung printers - they should not stock any Samsung printers - both organisations are looking into my complaint . I have an expensive and useless printer which won't scan and won't print - not good enough - HP and Samsung are perpetrating a fraud and pretending to sell a printer/scanner that will work on an updated Mac - and it does not. It is a disgrace.

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KatjavS
New member
3 3 0 0
Message 19 of 21
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It's a disgrace indeed! We should post as many reports on online review sites as possible. Maybe that will wake them up? They are not reading this forum I think...

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nicocart
New member
2 2 0 1
Message 20 of 21
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Please understand that everything works good but the internal Mac program "Gate Keeper" does not allow to access the files your printer needs. For disable or bypass GateKeeper please follow this link : https://cronotek.net/blog/how-to-disable-gatekeeper-on-macos-mojave-and-catalina

 

Good luck !

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