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12-29-2022 01:47 AM
Hi what a nightmare this is becoming.
I have a Samsung C480FW laser printer, which they say is supported by HP?
first of all I’m running Mac OS 13.0 Ventura, which is not listed in the HP drop-down menu in this support page. And in here I think lies the intrinsic problem. The fact the HP cannot be bothered to correctly update drivers for a product that is still on sale today seems beyond me?
I have followed a thread on here that discusses this issue on a Mac OS Monterey install. But following this thread fails to address this same problem I have. I can print fine from every other device via air-print but not via a Mac. I have reinstalled the driver and followed the thread mentioned above etc… So I guess the real question here is why are the very wealthy and extremely profitable company “HP” unable to address the fact that their support is utterly useless???
If anyone has a fix for this problem then I would like to know. I’m getting to the point where it might be easier to just ditch this on the tip and buy a new product, from a different manufacturer of course.
A a note I have turned off AirPrint via the printer admin and this works for the the Mac to print but then all other devices cannot print as the AirPrint is switched off.
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