-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Samsung
- Re: Updated Printer drivers?
Create an account on the HP Community to personalize your profile and ask a question
11-24-2019 10:26 AM
I'm also with the same problem. IF you get any info, please post it here so I can follow up on this.
In the meantime I'll have to print elsewhere. Such a great printer, now HP won't give us the support?!
What a customer service huh?!
11-24-2019 10:35 AM
Hi Caiolahr
I mangaged to speak to somebody in the help centre after waiting for AGES - this person told me that they would have compatible drivers ready by the end of November. I don't know if this is actually true but i'm just hanging on to see what happens. I agree with you, this customer service is non-existent ! - I'm using my partners MacBook, airdropping documents
to her (she has not installed the Catalina OS) and the print still works this way. Such a hassle!
11-25-2019 06:42 AM
Thanks for your input. I'm having to use an old windows machine I have to be able to print my stuff. I'm a teacher so it is a great hassle for me too.
I'll keep an eye out for this update, and if and when it comes, I'll let you know.
Cheers for your help!!
Didn't find what you were looking for? Ask the community