-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Samsung
- Updated Printer drivers?

Create an account on the HP Community to personalize your profile and ask a question
11-24-2019 10:26 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Accept as Solution
- Flag Post
I'm also with the same problem. IF you get any info, please post it here so I can follow up on this.
In the meantime I'll have to print elsewhere. Such a great printer, now HP won't give us the support?!
What a customer service huh?!
11-24-2019 10:35 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Accept as Solution
- Flag Post
Hi Caiolahr
I mangaged to speak to somebody in the help centre after waiting for AGES - this person told me that they would have compatible drivers ready by the end of November. I don't know if this is actually true but i'm just hanging on to see what happens. I agree with you, this customer service is non-existent ! - I'm using my partners MacBook, airdropping documents
to her (she has not installed the Catalina OS) and the print still works this way. Such a hassle!
11-25-2019 06:42 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Accept as Solution
- Flag Post
Thanks for your input. I'm having to use an old windows machine I have to be able to print my stuff. I'm a teacher so it is a great hassle for me too.
I'll keep an eye out for this update, and if and when it comes, I'll let you know.
Cheers for your help!!