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‎10-24-2019 01:31 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

As the title states, two-sided printing just stopped.

I make sure I click the option for that, but still continues to print single side.

 

no_double.JPG

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Accepted Solutions

‎10-25-2019 04:04 PM

HP Recommended

You could try to download and reinstall drivers for your printer. 

Just a electronics enthusiast trying to fix everything.
If this reply was helpful, click on the "yes" below to let others know. 🙂
If i solved your problem, please mark your thread solved:)

View solution in original post

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5 REPLIES 5

‎10-25-2019 05:16 AM

HP Recommended

Does this happen only on PDF files or other documents too?

Just a electronics enthusiast trying to fix everything.
If this reply was helpful, click on the "yes" below to let others know. 🙂
If i solved your problem, please mark your thread solved:)

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‎10-25-2019 03:28 PM

HP Recommended

I just attempted to print a Word document .

 

Oddly, as you can see, duplex printing is not even available.

 

 

2019-10-25 (2).png

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‎10-25-2019 04:04 PM

HP Recommended

You could try to download and reinstall drivers for your printer. 

Just a electronics enthusiast trying to fix everything.
If this reply was helpful, click on the "yes" below to let others know. 🙂
If i solved your problem, please mark your thread solved:)

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‎10-25-2019 06:36 PM

HP Recommended

I am not sure why the thing all of a sudden was unable to print two-sided, but I see there is actually a new driver posted last month (Sept 2019) for the printer.

 

It seems to have helped.

 

Thanks

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‎10-25-2019 10:47 PM

HP Recommended

It's probably due to windows updates. Windows update sometimes replaces drivers with Microsoft drivers and some of the features stop working. And about a week ago there was a windows update that made the print spooler unresponsive so broke the whole printing service entirely. 

Just a electronics enthusiast trying to fix everything.
If this reply was helpful, click on the "yes" below to let others know. 🙂
If i solved your problem, please mark your thread solved:)

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