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trentcreek
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Solved!

Xpress M2835DW no longer prints two-sided (duplex)

HP Recommended
Microsoft Windows 10 (64-bit)

As the title states, two-sided printing just stopped.

I make sure I click the option for that, but still continues to print single side.

 

no_double.JPG

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OsSt
Level 5
254 250 12 41
Message 4 of 6
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You could try to download and reinstall drivers for your printer. 

I`m not a HP technician.
Just a electronics enthusiast .
If i helped, please hit that Kudos button 🙂
If i solved your problem, please mark your thread solved 🙂

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OsSt
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Does this happen only on PDF files or other documents too?

I`m not a HP technician.
Just a electronics enthusiast .
If i helped, please hit that Kudos button 🙂
If i solved your problem, please mark your thread solved 🙂
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trentcreek
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I just attempted to print a Word document .

 

Oddly, as you can see, duplex printing is not even available.

 

 

2019-10-25 (2).png

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OsSt
Level 5
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Message 4 of 6
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HP Recommended

You could try to download and reinstall drivers for your printer. 

I`m not a HP technician.
Just a electronics enthusiast .
If i helped, please hit that Kudos button 🙂
If i solved your problem, please mark your thread solved 🙂

View solution in original post

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trentcreek
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I am not sure why the thing all of a sudden was unable to print two-sided, but I see there is actually a new driver posted last month (Sept 2019) for the printer.

 

It seems to have helped.

 

Thanks

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OsSt
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It's probably due to windows updates. Windows update sometimes replaces drivers with Microsoft drivers and some of the features stop working. And about a week ago there was a windows update that made the print spooler unresponsive so broke the whole printing service entirely. 

I`m not a HP technician.
Just a electronics enthusiast .
If i helped, please hit that Kudos button 🙂
If i solved your problem, please mark your thread solved 🙂
Was this reply helpful? Yes No
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