my printer keeps saying tray 1 is empty but its not samsung clx-6260fw

[pilkerton]

my samsung says paper tray 1 is empty but its not...can you help me?

[jabzi]

Hello,

Please try below  steps that should resolve the issue .

• Load paper into the printer and reprint.
• If the problem persists, restart the printer by powering it off, and then on.
• Make certain the paper tray size guides are adjusted to the size of the paper being used.

Also click HERE to access additional steps ..

[TurboJens]

I have the same printer, and it often claims paper tray is empty. Of course it's not empty, but it seems that the paper tray must be full, when aprox. 1/3 of the paper capasity is used it claims empty.

Any repair manuals for this printer, warranty is out but this is a printer that is supposed to work for more than a couple of years.

[Copier-Pro]

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.Just for information some technical information is protected by HP and is not allowed to be answered.This is unfortunate and you will have to contact a HP repair shop for the help in this case.Remove the paper from the tray.The plate that lifts the paper normally has a spring under the plate.Try to stretch the spring a bit to put more pressure on the paper.This might just work.