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- scanner not scanning full page

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05-07-2020 07:26 AM
Product: Xpress C480FW
Operating System: Microsoft Windows 10 (32-bit)
Dear friends,
I have Samsung Xpress C480Fw printer scanner and since yesterday I am having trouble scanning documents.
Would be great to learn of the possible solution. The problem persists in AFT and flatbed.
I have tried the following:
1, Updating the firmware.
2. Reinstalling the printer.
3. cleaning the tray.
looking forward to your suggestions.
page scan with error and colour
Half scanned page
1 REPLY 1
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