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- Re: the scan to email function Samsung M4580FX printer

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06-15-2024 10:43 PM - edited 06-15-2024 11:53 PM
The scan to email function on my Samsung M4580FX printer will print a confirmation report saying "Authentication Failure". I have never used this feature on this printer/scanner, but have successfully setup the SMPT outgoing on Sync Thru web service via the ip address. When I press "Test", it says successful. I have enabled 2 step verification, and also setup an "app password" in google settings for my personal email. I enter this app password along with my email address in the SMTP login id & password location. I am using g mail, and have the SMTP Server set to "smpt.g mail.com", with 465 port for ssl. I have also enabled pop3 authentication, as it says you must before running smtp. Last note, I have already completed the most recent 2020 update available on the manufacturer website, Update: When I remove the "enable pop3 authentication" it then gives a "quota Insufficient" error. , and said "account limited" on the printer. I found the setting was set to syncthru provider under Accounting, and should be set to "no account". That along with unchecking pop3 fixed this. For anyone having this issue, I will leave this here on the forum. Now I am successfully scan sending scans to my personal email. Yay.
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06-15-2024 11:08 PM
Couple of notes:
you write smpt.**bleep**.com. Might be a typo here but is supposed to be smtp.**bleep**.com. Also you may need to use 587 as port.
for other options try setup number 2 here https://support.google.com/a/answer/176600?hl=en
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
06-15-2024 11:08 PM
Couple of notes:
you write smpt.**bleep**.com. Might be a typo here but is supposed to be smtp.**bleep**.com. Also you may need to use 587 as port.
for other options try setup number 2 here https://support.google.com/a/answer/176600?hl=en
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
06-15-2024 11:55 PM
Hi Repairatrooper. Thank you so so much for such a fast reply. I corrected my email address and also removed the pop3 selection. Once I did this, I a, successfully scanning to my email. Thank you for being such a valuable member here and helping. You are Awesome!