1) Scan to Computer / 2) Scan via Document Feeder

[connman]

1) Scan to Computer: Please see the image attached.

2) HP Smart App>Scan>Source>Scanner Glass

How to change the Source from Scanner Glass (it's dimmed, it doesn't give me a choice), so I can scan via the Document Feeder?

[connman]

By some miracle, the "Document Feeder" option started showing/working. However, it now shows a "Scanner Problem". Please see image below:

[Dragon-Fur · Accepted solution]

@connman 

Welcome to the HP Community --

Restart both computer and printer.

Assuming all else is "OK", that should clear any residual "scanner problem" errors.

Next -- EWS Webscan / Web Scan can be enabled and then used.

-- References --

Learn about the Embedded Web Server (EWS) in the printer's user guide

  User Guide - HP OfficeJet Pro 9010 series 

and

EWS > HP Document / How-to (InkJet Printers – Basic Information)

 Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

NOTE: Webscan / Web Scan is not available on Laser printers

---------------------------------------------------------------

First Time Use Only – Classic InkJet EWS - Enable Webscan / Web Scan

• Open your Browser
• Type / enter the Printer IP address into URL / Address bar
• Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
• Click Apply to save any changes

Next,

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Scan > Webscan

EWS_9025_Webscan_7

===================================

Message Content References

-- Take advantage of the extensive HP Video collection --

                                            ↓↓↓↓↓↓↓

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

• HP OfficeJet Pro 9010e All-in-One Printer series
• HP OfficeJet Pro 9010 All-in-One Printer series
• HP OfficeJet 9010 All-in-One Printer series
• HP OfficeJet 9010e All-in-One Printer series

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Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

[connman]

Somehow, between my post and your reply, it magically started working. I appreciate your info, though, and am keeping it for any further problems. Thank you!

[Dragon-Fur]

@connman 

You are welcome.

Love magic -- it works when all else remains a muddled mess.

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"