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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Neverstop Laser MFP 1202nw
Microsoft Windows 10 (64-bit)

How do I increase the scanning resolution from 600 dpi to 1200 dpi with my Neverstop Laser printer?  I read that this question has been asked by many members for other printers but the responses don't apply to this printer/scanner.  There does not appear to be any setting option (using HP Smart) that offers the 1200  (i.e., 600 x 2) option as described in the specification sheet in the user manual.  Thank you in advance for time and expertise!

 

1 REPLY 1
HP Recommended

That model has scanning resolution 600dpi you can find it in technical specifications under Scan section

https://www8.hp.com/h20195/v2/GetPDF.aspx/c06724894.pdf 

 

Can you please post a user manual link where it says it can scan 1200dpi as option?




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