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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Color LaserJet Pro MFP283fdw

When I go to scan on the HP app it does not give me the option to 2 sided scan

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Support Community.  The printer Automatic Document feeder support single sided scan only.

 

We'll suggest using the HP FULL Solution Software where it will automatically scan and arrange the pages (after a manual reload of the 2-sided documents)


Can you download and install the FULL featured printer software from HP for your operating system:

https://support.hp.com/sg-en/drivers/selfservice/swdetails/hp-color-laserjet-pro-m282-m285-multifunc...


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

These resources will be a useful guide to show you how it's done:

 

https://www.youtube.com/watch?v=xUhAjHNlKOI

https://www.youtube.com/watch?v=h9g9JjLEV1k

 

These tips will be helpful to fully use this printer model..


Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. This tutorial shows how to download & install the HP Full featured software for HP Color LaserJet Pro MFP M283fdw Printer
1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.  The printer Automatic Document feeder support single sided scan only.

 

We'll suggest using the HP FULL Solution Software where it will automatically scan and arrange the pages (after a manual reload of the 2-sided documents)


Can you download and install the FULL featured printer software from HP for your operating system:

https://support.hp.com/sg-en/drivers/selfservice/swdetails/hp-color-laserjet-pro-m282-m285-multifunc...


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

These resources will be a useful guide to show you how it's done:

 

https://www.youtube.com/watch?v=xUhAjHNlKOI

https://www.youtube.com/watch?v=h9g9JjLEV1k

 

These tips will be helpful to fully use this printer model..


Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. This tutorial shows how to download & install the HP Full featured software for HP Color LaserJet Pro MFP M283fdw Printer
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